Privacy Policy

Santiago

totalcoin

At totalcoin, we are committed to protecting the privacy and security of the personal data of those who interact with us.

We believe that transparency is essential to building trust. For this reason, we clearly explain how we collect, use, store, and protect the information you share with us.

This Privacy Policy applies to all personal data collected through the contact and lead generation forms available on our websites landing.totalcoin.com and landing.totalcoin.com/landing-collect/, as well as through forms hosted on third-party platforms such as LinkedIn Lead Gen Forms.

By completing any of these forms, users agree to the terms and conditions described in this document.

If you have any questions regarding this policy, you may contact us at any time at compliance@totalcoin.com.

1. Data Controller

Personal data is collected and processed by:

Legal Entity: Processing Data Argentina S.A.

Commercial Brands: totalcoin and total.Collect.

Registered Address: Maipú 255, 10th Floor, Autonomous City of Buenos Aires, Argentina.

Contact: compliance@totalcoin.com

Processing Data Argentina S.A. acts as the Data Controller under the terms of Argentine Personal Data Protection Law No. 25,326 and its implementing regulations. This means that we determine the purposes and means by which personal data is processed.

Where applicable, and when processing involves individuals located in the European Union, the principles established by the General Data Protection Regulation (GDPR) shall also apply.

2. Information We Collect

Through our contact and lead generation forms, we may collect the following information:

Full name
Email address
Company or organization name
Phone number
Job title or role within the organization
Any other information voluntarily provided by the user

We do not intentionally collect sensitive personal data as defined by Argentine Law No. 25,326, including information related to racial or ethnic origin, religious beliefs, health conditions, sexual orientation, political opinions, or trade union membership.

If a user inadvertently provides such information, we will delete it as soon as reasonably possible.

Fields marked as mandatory in our forms are strictly necessary to process the user’s inquiry. Optional fields allow users to provide additional information that may facilitate a more personalized response but are not required to submit a request.

3. Purpose of Processing

The personal data collected will be used exclusively for the following purposes:

Contacting users interested in our products or services.
Conducting commercial follow-up and managing prospective customers.
Providing information about totalcoin and total.Collect products, services, and solutions.
Scheduling meetings, calls, product demonstrations, or tailored commercial proposals.
Sending communications regarding product updates, company news, or customer acquisition campaigns, when the user has provided consent to receive such communications.

We will not use personal data for purposes other than those described above without the user’s prior consent.

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Furthermore, we do not share personal data with third parties outside our internal business operations unless:

We are required to do so by law.
It is necessary for the performance of a contractual relationship with the user.
The user has expressly authorized such disclosure.

4. Legal Basis for Processing

Personal data is processed on the basis of one or more of the following legal grounds:

a) User Consent

By completing and submitting any of our contact forms, users provide their explicit consent for Processing Data Argentina S.A. to process their personal data for the purposes described in Section 3.

Such consent is freely given, informed, prior, and specific.

b) Legitimate Interest

In certain circumstances, processing may be based on the company’s legitimate interest in conducting its business activities, provided that such interest does not override the rights and freedoms of the data subject.

c) Compliance with Legal Obligations

We may process personal data when necessary to comply with applicable legal obligations, including tax, commercial, and regulatory requirements under Argentine law.

Users may withdraw their consent at any time by sending an email to compliance@totalcoin.com.

Withdrawal of consent shall not affect the lawfulness of any processing carried out prior to such withdrawal.

5. Data Retention Period

Personal data will be retained for a maximum period of two (2) years from the date of collection, or until the user requests its deletion, whichever occurs first.

During this period, data may remain active within our commercial management systems to maintain the business relationship initiated by the user.

Once the retention period expires, or upon receipt of a valid deletion request, we will:

Remove the data from our active databases.
Ensure that the data does not remain in backup systems beyond a reasonable period.
Confirm the deletion to the user, if requested.

We may retain certain information for a longer period only when required by law or when necessary for the establishment, exercise, or defense of legal claims.

6. User Rights

Under Argentine Personal Data Protection Law No. 25,326, users have the right to:

Access

Request information regarding what personal data we hold, why it was collected, and how it is being processed.

Rectification

Request the correction of inaccurate, incomplete, or outdated information.

Update

Request updates to personal data when circumstances have changed since the information was originally provided.

Erasure (Right to be Forgotten)

Request the deletion of personal data when it is no longer necessary for the purposes for which it was collected, when consent has been withdrawn, or when the processing is unlawful.

Confidentiality

Require that personal data be treated confidentially in accordance with applicable legal requirements.

Objection

Object to the processing of personal data when such processing is based on our legitimate interests and there are justified grounds related to the user’s particular situation.

To exercise any of these rights, users may contact us at:

Email: compliance@totalcoin.com

7. Third-Party Forms (LinkedIn)

Some of our lead generation campaigns are conducted through LinkedIn Lead Gen Forms, a service provided by LinkedIn Ireland Unlimited Company.

In such cases, personal data is collected directly by LinkedIn on behalf of totalcoin and subsequently transferred to our systems.

By completing a LinkedIn Lead Gen Form, users agree to both this Privacy Policy and LinkedIn’s Privacy Policy, available at:

https://www.linkedin.com/legal/privacy-policy

We encourage users to review LinkedIn’s Privacy Policy to better understand how LinkedIn processes personal information as an intermediary platform.

Any personal data transferred to us by LinkedIn will be processed exclusively in accordance with the terms of this Privacy Policy and solely for the purposes described in Section 3.

This Privacy Policy also applies to contact forms available on the total.Collect landing page (landing.totalcoin.com/landing-collect/), which is used for customer acquisition campaigns related to that solution.

8. Information Security

Processing Data Argentina S.A. implements appropriate technical, physical, and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, destruction, whether accidental or unlawful.

These measures include, among others:

Access controls for data management systems.
Secure communication protocols (HTTPS/TLS).
Internal procedures for managing and responding to security incidents.
Employee training on personal data protection practices.
Periodic reviews of our security procedures and systems.

In the unlikely event of a security breach affecting personal data, we will notify the Argentine Agency for Access to Public Information (AAIP) and, where applicable, affected individuals, in accordance with applicable legal requirements.

However, no method of transmission over the Internet or electronic storage system can guarantee absolute security.

If users believe that their interaction with us is no longer secure, they should immediately contact us at compliance@totalcoin.com.

9. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies, such as tracking pixels and analytics scripts, to improve user experience, measure campaign performance, and personalize content.

Cookies are small text files stored on a user’s device when visiting a website.

We may use the following types of cookies:

Strictly Necessary Cookies

These cookies enable the basic operation of the website and cannot be disabled.

Analytics Cookies

These cookies help us understand how users interact with our website, which pages are visited most frequently, and how users arrive at the site.

The information collected is aggregated and anonymized.

Marketing Cookies

These cookies are used to measure advertising effectiveness and display relevant advertisements.

They may be provided by third-party platforms such as LinkedIn or Meta.

Users can configure their browser settings to reject or delete cookies. However, disabling certain cookies may affect website functionality.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our internal practices, applicable laws, or the services we provide.

When significant changes are made, we will update the revision date at the beginning of this document and, where appropriate, notify users directly via email.

We encourage users to review this page periodically to stay informed of any updates.

Continued use of our websites or forms following the publication of changes constitutes acceptance of the revised Privacy Policy.

11. Contact Information

For any questions, concerns, or requests regarding the processing of personal data, please contact us through the following channels: